Len Herstein is a man who knows all too well about the power of the pivot. And I’m not even talking about him taking his entire Brand Managecamp online/virtual.

Len is a Reserve Deputy Sheriff and so thinking on his feet and being able to make quick, decisive decisions is part of this M.O. We’ll talk about these things, but specifically we’ll frame the discussion around his topic of choice, “complacency” and his upcoming book – with placeholder title – “Complacency Kills.”

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