#6 Empathy, conflict debt, and healthy tension with Liane Davey.
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Liane Davey is an NYT best-selling author, Harvard Business Review contributor, psychologist, public speaker, and business strategist. Read her books, The Good Fight, You First, and Leadership Solutions.
What we talked about…
- The importance of travel and family.
- On being introverted and extroverted.
- Loneliness in entrepreneurship and at. home. Read this.
- Working together virtually.
- Ways to deal with conflict at work and understanding conflict debt.
- Conflict coming from a base in empathy feels like problem-solving.
- Productive tension creates growth, strengthens resources, and creates coverage.
- Normally conflict is addressed as friction and this wears us down.
- Empathy creates healthy teams with lots of tension but without friction.
- Why leadership and teams feedback is crucial and causes a communication breakdown.
- Recognizing the stakeholders.
- “Bless her heart.” vs. “Interesting”.
- Read Dare to Lead: Brave Work. Tough Conversations. Whole Hearts by Brené Brown.
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