The Nice Podcast with Dave Delaney

Hosted ByDave Delaney

Candid conversations about communication, collaboration, community, kindness, and *nice* leadership.

“A must-listen podcast for the brightest and most aspiring leaders.”

#39 Embracing failure, psychological safety, and emotional intelligence with Scott Lockhart.

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The Nice Podcast is brought to you by Futureforth.com. We help fast-growing tech companies onboard, create, and keep happier, more connected employees.

Scott Lockhart is an Australian American entrepreneur and real estate technology expert. Known for his innovative work in real estate tech and leadership roles with Showcase IDX and eXp World Holdings.

What we talked about…

  • Contingency plans for leaders.
  • A brief history of WordPress.
  • You can’t do everything yourself.
  • Let your team make good mistakes. Identify the difference between good and bad mistakes.
  • Bad mistakes are mistakes that are repeated.
  • Psychological safety.
  • They don’t use email internally. They use Slack.
  • How to properly onboard new talent and build trustworthy cultures.
  • Differences between working fully distributed versus working in person.
  • Online petting zoos.
  • How to be a feared-less leader.
  • Use Assumed Positive Intent (API) when things don’t go right.
  • Emotional Intelligence and empathy.
  • Birkman Reports. A consultant does monthly town halls. All team members can access individual reports to understand their colleagues better.
  • Communication will make or break a company.
  • Differences in Australians and Americans.
  • Tips for finding mentors.
  • VIDEO: What’s it like to work for ShowcaseIDX.
  • Read: A Heartbreaking Work of Staggering Genius by Dave Eggers
  • Contact Scott on LinkedIn.

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