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Keep Calm and Dialog is the theme of today’s live read of Crucial Conversations. It’s all about maintaining focus and singularity, while asking the key question, “What do I really want from this?”
This was episode 173 of our week-daily virtual coffee, which takes place in Konktown’s discord server and Clubhouse’s Startup Club from 8-9am EST. It’s free and open to anyone from anywhere in the world.
Some of the key highlights from today’s show included:
- Mastering crucial conversation skills through repetition and maintaining focus on goals can improve relationships and results.
- Identifying the right issue using CPR (content, pattern, relationship) helps address problems effectively.
- Using questions like “what do I really want?” can help manage emotions and redirect conversations productively.
- Bookmarking original topics when new issues emerge helps ensure thorough resolution.
- Greta’s example showed how acknowledging hypocrisy and soliciting feedback transformed a defensive conversation into an opportunity for growth.
Show notes based on our discussion (as per Otter.ai’s beta tool):
Crucial conversations for personal and professional growth. (3:51)
Effective communication in difficult situations. (7:21)
Improving communication in personal and professional relationships. (12:26)
Choosing the right topic and addressing issues. (19:03)
Creative output and workplace issues. (25:17)
Effective communication and decision-making in a team setting. (29:46)
Staying calm and focused in crucial conversations. (34:49)
Improving dialogue skills in difficult situations. (40:54)
Cost-cutting measures in a corporate meeting. (45:55)
Cost-cutting initiative turns heated. (50:15)
Using questions to manage emotions and resolve conflicts. (55:14)
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