Another riveting read of “Crucial Conversations” where today it was all about Emotional Diarrhea and how to avoid it. Hint: Tell yourself a story.

Episode 177 of our week-daily virtual coffee, which takes place in Konktown’s discord server: discord.gg/konktown and Clubhouse’s Startup Club House from 8-9am EST. It’s free and open to anyone from anywhere in the world.

Some of the key highlights from today’s session included:

• Discussing the importance of emotional intelligence and controlling one’s emotions in crucial conversations.
• Explaining how our observations can influence the stories we tell ourselves, which then shape our emotions and actions.
• Emphasizing the need to rethink and retell our stories to gain control over our emotions.
• Analyzing scenarios like Maria and Louis’s working relationship to understand how stories impact communication outcomes.
• Recognizing how our own stories can sometimes create realities rather than just describe them.

Show notes based on our discussion (as per Otter.ai’s beta tool):

Entrepreneurship, innovation, and collaboration. (0:01)

Crucial Conversations book with recap and highlights. (1:27)

Effective communication and motive awareness. (7:04)

Refocusing brain and desires in challenging situations. (12:37)

School curriculum turns into personal attack. (17:39)

Conflict resolution strategies. (22:14)

Dialogue and emotional intelligence in crucial conversations. (26:45)

Emotional control and communication in the workplace. (32:08)

Controlling emotions in crucial conversations. (36:54)

Emotions and how they’re influenced by observations and stories. (41:46)

How stories influence emotions and actions. (46:26)

Controlling emotions in crucial conversations. (51:01)

Storytelling and self-awareness in communication. (56:55)

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