Developing Long-Term Relationships Through Customer Success with Muck Rack’s Vanessa Neurohr

Today on PR Talk, we learned a little more about our newest obsession, a PR software called Muck Rack, from Vanessa Neurohr. As their VP of customer success, Vanessa introduces us to the software, while also providing the in’s and out’s of the customer success industry. We didn’t expect to find so many similarities with this world, but since PR is about serving others, especially clients and the media, it would make sense after all. Read the entire write-up at https://www.veracityagency.com/podcast/vanessa-neurohr-podcast/