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The Rockstar CMO Studio: 5 F’in’ Fails When Your Machine is Broken

Jan 7, 2026 By MPN

This week, Jeff is back from the holidays and share 5 f’in’ fails he’s witnessed when the marketing machine is broken.

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This week, with our host Ian Truscott, Managing Partner at Velocity B, Jeff Clark, our resident strategist and former Forrester Research Director, shares his experience of what happens when one of our 5 Fundamentals, The Machine, is broken.

The fails that Jeff identifies:

  • Poor Reputation with internal customers

  • Campaigns miss their mark

  • Poor sales productivity

  • Customer lose trust

  • Marketing loses business credibility

As always, we welcome your feedback. If you have a hot topic you’d like us to discuss, please get in touch using the links below.

Enjoy!

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