Cracking the CX Formula with Jason Friedman
“A seamless onboarding process is like a first date—if you make a good impression, they’ll want to see you again.” – Jason Friedman ——————————————————————- The world of customer experience (CX) is a labyrinth of emotions, expectations, and engagements. As businesses grapple with the enigma of what truly captivates their clientele, I had the pleasure of unraveling…
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