Episode 4: Relationship Diligence in Mergers & Acquisitions

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This episode looks at best practice for buyers and sellers of service businesses to ensure that the sale or acquisition delivers against all parties’ expectations.

Specifically, it covers

  • the long-term benefits accruing to businesses of having regular independent reviews of their client or customer relationships ahead of any planned sale
  • the benefits to an acquirer of using an independent third party with proven assessment techniques to validate the claims made by the vendor about the strength and solidity of its client/customer relationships
  • the options and most productive ways of collecting such data

As usual, there are three specific ‘takeaways’ to help the listeners gather and apply actionable relationship intelligence®

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