It’s hard enough winning a new client, so the last thing you want to do is to lose them because you didn’t treat them right. Special Relationships examines the technique of reinforcing your existing client and customer relationships to make sure that you leave no stone unturned in the task of maximizing the potential, untapped revenues. Carey Evans and Simon Rhind-Tutt founders of Relationship Audits are experts in the job of auditing and prioritising existing client relationships, nurturing them. And this podcast reveals the secrets…
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It’s hard enough winning a new client, so the last thing you want to do is to lose them because you didn’t treat them right. Special Relationships examines the technique of reinforcing your existing client and customer relationships to make sure that you leave no stone unturned in the task of maximizing the potential, untapped revenues. Carey Evans and Simon Rhind-Tutt founders of Relationship Audits are experts in the job…
In this episode, one of Relationship Audits’ senior executives, previously at a global enterprise company, gives her view on the benefits of the relationship audit process. Specifically it…
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A client's-eye view of the relationship audit
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This episode looks at best practice for buyers and sellers of service businesses to ensure that the sale or acquisition delivers against all parties’ expectations. Specifically, it covers…
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The value of relationships when buying and selling a business
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This episode focuses on using data collection and analysis tools to measure the existing health and future potential value of customer or client relationships. Specifically, it explores, · what…
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The tools you need and how to use them
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Host Keith Smith is joined by experts Carey Evans and Simon Rhind-Tutt to explore the importance of nurturing business relationships. They dive into the benefits of long-term partnerships…
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The difference between short-term satisfaction and long-term commitment
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Episode One of this new six-part series features Relationship Audits® founders Carey Evans and Simon Rhind-Tutt, sharing valuable insights on enhancing customer service and generating additional revenue for…
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The differece between new and existing business
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