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The Jeff Navigating Enshitication, and Robert is Leaving ChatGPT Episode

Mar 21, 2026 By MPN

This week, Jeff shares 5 f’in’ tips for marketers dealing with the enshitification of social media, and Robert is kicking ChatGPT to the kerb.

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This week, Jeff Clark, former Forrester Research Director, has been reading  Enshittification: Why Everything Suddenly Got Worse and What to Do About It by Cory Doctorow, and rather than host a pity party, he dug into some research and shares 5 f’in’ tips for marketers dealing with enshitification with our host Ian Truscott.

The five tips:

  1. Have a clear strategy

  2. Provide expertise and education

  3. Nurture your community

  4. Tell stories that engage and entertain

  5. Don’t treat the platform like an advertising channel, but advertise!

Ian then joins Robert Rose in the virtual bar, The Rose & Rockstar, for a classic cocktail and a chat. This week, Robert shares his decision to leave ChatGPT for Anthropic Claude and the research he’s done on all the LLMs that led to his move. 

If you have any comments or thoughts on this topic, we would love to hear them!

Enjoy!

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You can listen to this on all good podcast platforms, like Apple, Amazon, and Spotify.

Learn more about your ad choices. Visit megaphone.fm/adchoices

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