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FIR #420: How Well Did CrowdStrike Handle Its Crisis Communications?
About that $10 Uber Eats Gift Card…
All Episodes
FIR #419: Is Shadow AI an Evil Lurking in the Heart of Your Company?
Employees using AI bots without IT knowledge are sharing sensitive data
FIR #418: These Are Our Rock-Solid Beliefs — Unless You Don’t Like Them
One company ended its DEI and climate initiatives to accommodate extremists. Now it’s facing the backlash.
FIR #417: As AI Adoption Grows, Is Share of Model the New Metric?
Brands need to know that they’re showing up when people want answers they can provide
FIR #416: No Likes. No Follows. No Stress!
Maven promises an anxiety-free social networking experience
FIR #415: A Staggering Failure of Leadership and Communication
UK’s Post Office scandal could have been avoided. Where were the communicators?
FIR #414: Companies Treat Remote/Hybrid Like It’s Temporary. It’s Not.
Survey Finds Company Culture is Suffering from Weak Policies
FIR #413: AI Is Coming for Copywriters
There are ways copywriters can AI-proof their jobs. Not all will succeed.
FIR #412: Don’t Let the Door Hit You on Your Way Out
A case study in how not to treat departing employees