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Moving Forward and Counting Backwards, with Jacqueline Friedland
“I don’t want to tell anyone what to think—I want to expose things and say, here’s what’s going on. What do you think about it?” — Jacqueline Friedland In this episode of Uncorking a Story, Mike Carlon sits down with bestselling author and former attorney Jacqueline Friedland to talk about her latest novel, Counting Backwards,…
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MPN Sponsor Highlight: Deltek Workbook
The Marketing Podcast Network is proud to welcome a new sponsor and partner to the fold. Deltek Workbook has joined the family of partners that help bring you the 70+ shows on MPN! Deltek Workbook is the ultimate software solution to manage your agency or internal marketing team. With it, you can streamline projects, resources,…
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HUB 458: AUTHOR PANEL – Christina Wedgwood, Christine Blosdale, and Helen Holton
Writing a book can feel endless. You start with so much excitement, and somewhere along the way, doubt creeps in. You question everything. You wonder if you’ll ever actually finish. If that sounds familiar, you’re in good company—every author hits that wall at some point. What matters is pushing through it. That’s what turns a…
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How To Deal With Difficult Customers Who Complain About You Online, Especially On Social
1. Don’t Take It Personally (Even If It Feels Personal) Stay calm and resist the urge to get defensive. Take a moment to assess the situation before responding. 2. Respond Promptly—but Not Hastily Acknowledge the complaint publicly within 24 hours if possible. This shows others that you’re attentive and professional. Example response: “Hi [Name], we’re…
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FIR #470: Creative Commons Proposes an AI Copyright Solution
Copyright challenges and intellectual property issues are consistently recognized as a serious, top-tier concern when it comes to Artificial Intelligence (AI). It may not be the top concern — that’s usually related to fake news and the trustworthiness of content, followed by privacy concerns — but many creators are upset and worried about the integrity…
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Brand Wisdom from the Guy Who Wrote the Book
David Aaker is Vice Chairman of Prophet and Professor Emeritus at the Berkeley Haas School of Business. Often called the “Father of Modern Branding,” David has authored 18 books and over 120 articles, shaping how marketers understand everything from brand equity to purpose-driven strategy. This week on On Brand, David returned to the show to…
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