The first and longest-running podcast for professional communicators.
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The first and longest-running podcast for professional communicators.
There’s a concept circulating in Platformer, the Reuters Institute, and Nieman Lab: the text-based social networks that defined the last 15 years of public communication may be in…
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Neville and Shel dig into a provocative Harvard Business Review article that argues most marketing teams are structurally unprepared for the speed and scale that agentic AI now…
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The policies are clear and well communicated. The guardrails are firmly established. Every last employee has been trained. And someone in your organization still releases a public document riddled…
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Employees have long found ways to use software tools to get the job done, even when those tools are not approved. It’s called Shadow IT, but ever since…
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When workers lose their jobs, many turn to gig work to earn income while waiting for new opportunities. Increasingly, companies that hire gig workers are shifting from delivering…
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Take a stroll through LinkedIn. You’ll find no shortage of posts stridently deriding the notion that anyone should ever use AI to write for them. While that case…
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In this monthly long-form episode for March, Neville and Shel tackle a trio of interconnected themes reshaping the communications profession in the age of AI. The conversation opens…
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In FIR #505, Neville and Shel dig into Hootsuite’s Social Media Trends 2026 report, which argues that social media is no longer just a communication channel — it’s morphing…
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Shel and Neville examine a troubling trend gaining momentum across corporate America: AI washing — the practice of attributing layoffs to artificial intelligence when the real reasons are…
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The president of the International Olympic Committee didn’t have an answer to a question posed to her at a press conference on the final day of the 2026…
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