Episode 5: Supplier Assessments – The Client’s Perspective
A client’s-eye view of the relationship audit
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It’s hard enough winning a new client, so the last thing you want to do is to lose them because you didn’t treat them right. Special Relationships examines the technique of reinforcing your existing client and customer relationships to make sure that you leave no stone unturned in the task of maximizing the potential, untapped revenues. Carey Evans and Simon Rhind-Tutt founders of Relationship Audits are experts in the job of auditing and prioritizing existing client relationships, nurturing them. And this podcast reveals the secrets of building, growing and maintaining strong client relationships to help your business weather the slings and arrows of a choppy economy.
A client’s-eye view of the relationship audit
The value of relationships when buying and selling a business
The tools you need and how to use them
The difference between short-term satisfaction and long-term commitment
The differece between new and existing business