In this episode Christy shares a short story of horrible customer service along with four ways to be great at customer service and what leaders need to do to support their teams in providing excellent service. ********************************************************************* This episode of Small Business Success Talk brought to you by: Chrysaetos. Making a better human experience by…

On this episode of Small Business Success Talk, Christy interviews Anna Kate Goshko, Owner & Creator of SouthernCravings.com. Learn about this digital business that isn’t just about recipes, it’s about SOUL food. And Anna Kate shares some of her challenges, and best advice for being in business. Plus, you know there’s going to be a good…

Amy Torres with Director of Marketing, Inc., Kristina Stubblefield with SoIn Media Group, and Brittany Murphy with One Thing Marketing join host, Christy Smallwood, to talk about authenticity in marketing, positioning your brand authentically, and a few other meaningful marketing insights. This is one to take notes with! http://www.SmallBusinessSuccessTalk.biz http://www.directorofmarketinginc.com http://www.onethingmarketing.net http://www.soinmediagroup.com ********************************************************************* This episode…

Welcome Terri Paige, a CEO and Co-Founder of Medical Transformation Center, to share with you her story of growing up a “country doctor’s” kid and how that foundation gave her the passion for people that translated into her current business. After experiencing how the healthcare industry had changed to become more transaction-driven, Terri and her husband…

This episode of Small Business Success Talk is conversation about evolving as a business model and owner. Charlene Burke shares her approach of experimenting as a part of business growth – it’s never failure, it’s learning what works and what doesn’t.  ********************************************************************* This episode of Small Business Success Talk brought to you by: Chrysaetos. Making…

On this Small Business Success Talk episode, Sales Comp Guy, Christopher Goff shares with Christy what it takes to have successful compensation practices in your business. Goff’s book, “Starting Simple: Sales Compensation” is available on Amazon . Christy highlights Chris’s book “Starting Simple Sales Compensation”. One of her favorite quotes from the book is “Culture…

In this episode Christy shares her experience being a part of Associations and Chambers and how to be strategic with membership. SBSTpodcast #SBSTshow #smallbusinesssuccesstalk #podcast #podcastlife #strategy #businessstrategy #strategeist #businessowner #smallbusiness #entrepreneur #business #speaker #author #businesscoach #Associations ********************************************************************* This episode of Small Business Success Talk brought to you by: Chrysaetos. Making a better human experience…

Thank you for tuning in to this episode of the Small Business Success Talk podcast! If you haven’t gotten the chance to listen to the previous podcast titled “Strategy Is…”, I highly suggest that you do because I go over all things STRATEGY. Setting that strategic foundation comes first (core messaging, brand identity, etc.) and…

Welcome back to the Small Business Success Talk podcast! Today, your very own host, talks all about strategy and the difference between having a plan and having a STRATEGIC plan. Yes, there’s definitely a difference! What got Christy started in the world of business strategy was the fact that most businesses work so hard on…

 For this episode of Small Business Success Talk, we’re joined by Sylvia Leach Lovely. She describes herself as “a lawyer by training, a CEO by experience, and a media mogul…in my dreams” with multiple businesses that she juggles. Her passion though lies in stories which she included in one of the books she wrote. In…