FIR #473: The Digital Employee Experience is the Message
It has been more than 60 years since Marshall McLuhan told us that the medium is the message. The decades that have passed since then have done nothing…
Read moreThe first and longest-running podcast for professional communicators.
Choose your preferred podcast app or feed.

Current RSS feed profile
The first and longest-running podcast for professional communicators.
It has been more than 60 years since Marshall McLuhan told us that the medium is the message. The decades that have passed since then have done nothing…
Read more
New research reveals that B2B decision-makers have increasingly recognized the importance of trust. The study also showed that companies that measure trust as a board-level KPI are over…
Read more
There’s a new brand of influencer. Faceless creators wield their influence while never appearing on camera, while VTubers — virtual YouTubers — employ AI-generated avatars instead of showing…
Read more
Copyright challenges and intellectual property issues are consistently recognized as a serious, top-tier concern when it comes to Artificial Intelligence (AI). It may not be the top concern…
Read more
A growing body of research suggests employees are more disconnected than ever. What are internal communication teams getting wrong? Also in this long-form monthly episode for June 2025:…
Read more
While a company’s reputation doesn’t appear as a line item on a profit and loss statement or a balance sheet, it is nevertheless a critical intangible asset that…
Read more
Pick a superlative, and it probably applies to Mary Meeker, the venture capitalist and former Wall Street securities analyst best known for her annual Internet Trends Reports. These…
Read more
Not only are AI chatbots still hallucinating; by some accounts, it’s getting worse. Moreover, despite abundant coverage of the tendency of LLMs to make stuff up, people are…
Read more
Seemingly unrelated trends paint a clear picture for PR practitioners accustomed to achieving their goals through press release distribution and media pitching. The trends: People trust each other…
Read more
Complete show notes Debate continues about when to disclose that you have used AI to create an output. Do you disclose any use at all? Do you confine…
Read more